Customer Service/Sales Representative

Customer Service/Sales Representative

Job Summary of Customer Service/Sales Representative:

Join the distinguished sales team at Sysco, where you will have a crucial role in advocating for Sysco’s range of products and services, fostering solid partnerships with fresh and established clientele, and reaching set objectives for sales and profitability.

Job Duties and Responsibilities of Customer Service/Sales Representative:

• Acquire fresh business opportunities, cultivate established client connections, and mitigate customer churn to realize sustainable sales expansion in allocated area.
• Search and evaluate potential customers based on the stratification criteria set by Sysco.
• Conduct research on the specific needs of customers’ businesses and propose appropriate solutions in terms of products and services.
• Stay abreast of market dynamics, advancements in products, and the pricing and sales strategies of competitors.
• Furnish product knowledge and offer training opportunities for customer employees.
• Drive personal car to attend customer locations, industry events, and internal company meetings.
• Reach out to customers for the collection of accounts receivable.
• Supervise the distribution of packages and handle any challenges that occur while orders are being fulfilled.
• Take part in Sysco events, promotions, and activities for clients.
• It is essential to be present at company-wide sales and local district meetings.
• Take part in regular training sessions.
• Aid in the orientation of fresh recruits to the company’s policies and procedures.
• Fulfill administrative responsibilities, including compiling sales budgets, keeping records, and archiving reports.
• Tasks as designated by authorities.

Qualifications and Experience of Customer Service/Sales Representative:

• A degree in Business, Sales, Marketing, Hospitality, Culinary Arts, or a similar area of study is necessary, or individuals can opt for a High School Diploma or GED along with three years of relevant experience in Restaurant Management, B2B, or external sales.
• Proficient in two languages and possessing a history of managing restaurants, engaging in sales for food service outside the usual context, or working as a chef.
• An active driver’s license without any infractions and recent auto insurance coverage is necessary.
• Candidates must be open to relocating or already reside in the local area associated with the vacant position, as a prerequisite for consideration.
• Foundational knowledge of computer operations, mastery of MS Office software, and effective English communication skills.

Benefits of Customer Service/Sales Representative:

• Attractive base salary, bonuses, and incentives for career progression.
• A car subsidy and mobile phone coverage are included in the benefits package.
• Opportunities for career progression are available to individuals at the beginning of their careers as well as those who have already established themselves in their respective fields.
• Customized sales coaching and possibilities for selling as individuals or in teams.
• Monthly and yearly sales achievements are celebrated through rewards and recognition programs.
• Extensive benefits bundle, inclusive of an Employee Stock Purchase Plan and 401(k) program with automatic matching.

About Sysco:

Sysco, a leader in foodservice distribution, operates a vast network of approximately 333 distribution facilities across the globe and caters to over 700,000 client locations. Employment at Sysco offers team members opportunities for personal and professional advancement, the ability to make impactful contributions to a dynamic organization, and a commitment to exceeding customer expectations through exceptional service. Joining Sysco means being part of a dedicated team striving for excellence in the foodservice industry